Privacy Policy
Effective date: October 20, 2026
Kidsource Therapy (“Kidsource,” “we,” “us,” or “our”) respects your privacy and the privacy of the children and families we serve. This Privacy Policy explains how we collect, use and protect information when you visit kidsourcetherapy.com (the “Website”).
Your health information and HIPAA
As a healthcare provider, Kidsource follows the Health Insurance Portability and Accountability Act (HIPAA). Protected health information you share as part of your child’s evaluation or treatment is governed by our Notice of Privacy Practices, not by this policy. If this policy and our Notice of Privacy Practices conflict, the Notice of Privacy Practices controls for protected health information.
Please do not send detailed medical information through general website forms or email. Our team will collect what we need through secure intake channels.
Please do not send detailed medical information through general website forms or email. Our team will collect what we need through secure intake channels.
Information we collect
Information you give us. When you complete a form on the Website, such as Contact / Get Started, a physician referral, a developmental screening or a job application, we may collect:
- Your name, email address, phone number and mailing address
- Your child’s name, age and general reason for contacting us
- Your preferred location and insurance information, if you choose to share it
- Referring provider details, for physician referrals
- Résumé, work history and other details, for job applications
Information collected automatically. When you browse the Website, we and our service providers may collect your IP address, browser and device type, pages visited, time spent on pages and the site that referred you. We collect this through cookies, pixels and similar technologies.
How we use your information
- To respond to your questions and schedule consultations or evaluations
- To process referrals and coordinate care with your permission
- To review employment applications
- To operate, maintain and improve the Website
- To understand how visitors use the Website and measure our outreach
- To comply with legal obligations and protect our rights
We do not sell your personal information.
Cookies and analytics
We use tools such as Google Tag Manager, Google Analytics and the Meta (Facebook) Pixel to understand Website traffic and the effectiveness of our advertising. These providers may collect information about your visit under their own privacy policies. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on. The Website does not currently respond to “Do Not Track” browser signals.
How we share information
We share information only as needed to run our practice and this Website, including with:
- Service providers who host the Website, process forms, or provide analytics and communication tools, under obligations to protect your information
- Healthcare partners, such as referring physicians or Arkansas First Connections, when you ask us to or as permitted by law
- Legal authorities, when required by law, subpoena or to protect safety
- A successor organization, if Kidsource is involved in a merger, acquisition or sale of assets
Patient portal and third-party links
Our patient portal is provided by Raintree Systems and is governed by its own terms and privacy practices. The Website also links to social media pages (Facebook, Instagram, Pinterest) and other outside sites. We are not responsible for the privacy practices of those sites
Children’s privacy
The Website is intended for parents, caregivers, referring providers and job applicants. It is not directed to children under 13, and we do not knowingly collect personal information directly from children. Information about a child should be submitted by a parent or legal guardian. If you believe a child has sent us information, contact us and we will delete it.
How we protect information
We use reasonable administrative, technical and physical safeguards to protect information submitted through the Website. No method of internet transmission or storage is completely secure, so we cannot guarantee absolute security.
How long we keep information
We keep information as long as needed for the purposes described above, or as required by law and professional record-keeping rules.
Your choices
You may ask us to update, correct or delete information you submitted through the Website, or to stop sending you marketing emails. You can also use the unsubscribe link in any marketing email. Some information may be kept where required by law.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.
Contact us
Kidsource Therapy17706 I-30 Frontage Rd, Benton, AR 72019
Phone: (501) 315-4414
Email: info@kidsourcetherapy.com